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What does our customer value?
How well are we providing what our customers consider value?
Who Is Our Nonprofit's Customer?
Today, we dig into the second of Peter Drucker’s five simple but powerful questions. Question 2. Who is our customer? This is a tricky...
5 Questions for Nonprofits: Start with What Is Our Mission
Peter Drucker offers the “Five Most Important Questions You Will Ever Ask About Your Nonprofit Organization.” We start with the first...
Life Plan: Choose from Life’s Possible Potentialities
Man is ultimately self-determining. What he becomes—within the limits of endowment and environment—he has made out of himself. -Viktor...
Learning from Miss Universe
“I will work for world peace.” - 1981 Miss Universe, Irene Sáez from Venezuela We may chuckle at such a cliché answer, but everyone...
Control What You Can
22 years ago businesses prepared for a worst case scenario; outdated computer software freezing, leading to a power grid failure...
Responsibility
Responsibility A detachable burden easily shifted to the shoulders of God, Fate, Fortune, Luck or one’s neighbor. In the days of...
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