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What does our customer value?
How well are we providing what our customers consider value?
Who Is Our Nonprofit's Customer?
Today, we dig into the second of Peter Drucker’s five simple but powerful questions. Question 2. Who is our customer? This is a tricky...
5 Questions for Nonprofits: Start with What Is Our Mission
Peter Drucker offers the “Five Most Important Questions You Will Ever Ask About Your Nonprofit Organization.” We start with the first...
Smart People Make Dumb Decisions
“It is not supposed to be easy. Anyone that finds it is easy is stupid.” Charlie Munger: Vice Chairman of Berkshire Hathaway Smart people...
Eliminate Noise – So Customers Will Listen
Use the 7 Elements of Great Storytelling to Grow Your Organization by inviting your customer to be the Hero.
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