Listening Is As Important As Talking

In our fast-paced world filled with constant noise, the art of listening often takes a back seat. We are quick to offer solutions, advice, or jump into discussions without truly hearing the person speaking. But what if the key to meaningful conversations and stronger relationships lies in the simple act of listening?

Let me take you back to when I learned a valuable lesson in listening. Years ago, after a challenging day at school as an intervention specialist, Gay confided in me about her struggles with the broken educational system. While we were on a walk, Gay poured her heart out. I failed to truly listen. Instead, I interrupted her and immediately jumped in with advice. But she just needed me to listen. My actions shut her down. By not listening, I failed her.

In the Navajo tradition, uninterrupted listening is revered. The listener waits patiently, allowing the speaker to share their thoughts without interruption. After the person has spoken, there is a time of silence. Sometimes an uncomfortable, long silence. This allows the speaker to continue gathering their thoughts. If there is more to say they will continue. Out of respect, you wait for person to finish before offering your response.

Uninterrupted listening is a sign of respect and understanding for the speaker.

When someone reaches out to share their story or concerns, what they often need isn't a quick fix; they need someone who listens empathetically. By simply being present and attentively listening, we can empower the speaker to navigate their thoughts and often find their own solutions.

Next time you engage with your donor, board member, staff, or a loved one, listen to what they are saying. Give them space to speak. Ask open-ended questions like "What else is there?" Encourage further sharing. Sometimes, the act of articulating their thoughts aloud can lead the speaker to clarify what they need.

By embracing the art of listening, we can lift those around us. Strengthening our listening skills can transform relationships, enhance understanding, and foster a culture of empathy and support.

Remember, listening is as important as talking.

Wes Legg